TripKit is our easy-to-learn, easy-to-use, digital concierge app. We offer modern, digital solutions to hospitality’s age-old problems. We aim to improve communications, guest relations, and guest satisfaction, while assisting your staff to perform better.
In this article, we will take a look at three ways in which TripKit can help you with bookings. Whether it is facilities such as spas or gyms, or tours and excursions, or simply booking rooms, TripKit has you covered.
With no further ado, let’s dive in.
1. Bookings on the Go
TripKit is an app accessible through most smart devices. By downloading the app through the Apple App Store or the Google Play Store, your guests are able to access a version of TripKit customized according to your specifications and brand guidelines.
The guests can then easily go through the list of offerings at your establishment and book what they want. The app is also multilingual, which aids this process considerably.
Additionally, the app also allows for your staff to respond to any and all bookings while on the go. Instead of creating a complicated communication chain of guest to front desk to housekeeping, etc., TripKit allows the guest’s booking or request to be viewed by the right staff at the right time. This virtually eliminates delays and miscommunication with regards to bookings.
2. Real-Time Notifications
Another way TripKit helps with the booking process at your hospitality establishment is through its use of real-time notifications.
Real-time notifications help the staff by letting them know when bookings are being requested, without any delays. This allows them to attend to any requests and check if slots are available as soon as possible.
On the guest side of things, the real-time notifications they get assures them that their requests are being attended to. Additionally, it lets them know with ample time if they have booked something that is unavailable or if any changes must be brought to the itinerary.
3. Slot-Based Booking
TripKit approaches bookings and booking management through a slot-based system. This means that the bookings are graphically represented as slots being taken up.
The system is meant to make it very clear and simple for both the guests and the staff to get a clear idea of what booking is made, when, where, and by whom. Conflicting or double bookings are easy to spot and rectify with more than enough time to provide the guest with alternative options.
By simplifying this data into something more intuitive and easier to comprehend at a glance, TripKit makes bookings more streamlined and simpler for all involved.
Those are just three ways in which TripKit can help with the booking process at your hospitality establishment. We aim to eliminate communication errors and bring increased efficiency to the task of managing all kinds of bookings.
With our focus on both the guest and the staff experience, we are fully committed to making a difference on both sides of the aisle.
That being said, this is just the tip of the iceberg. If you are interested to see what else TripKit can do for you, please head on over to our website and take our tour.